AI Qualification Rules

Define how AI classifies incoming callers as hot leads, warm prospects, cold inquiries, or spam.

How AI Qualification Works

1
Caller speaks with AI assistant
2
AI analyzes intent, urgency, and sentiment
3
Rules are evaluated by priority (highest first)
4
Caller is classified and routed accordingly

No Qualification Rules Yet

Create rules to tell the AI how to classify callers. For example: "If caller mentions emergency plumbing, classify as Hot Lead."