Privacy Policy
Last updated: March 5, 2026
1. Information We Collect
When you use Looply Automation, we collect information you provide directly, such as your name, email address, phone number, and business details when you create an account or subscribe to our services. We also collect usage data including call logs, call recordings (when enabled), and analytics data to improve our AI call handling capabilities.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our AI-powered call automation services. This includes processing and routing inbound calls, qualifying leads, generating call summaries, and providing analytics. We may also use your information to communicate with you about your account, send service updates, and provide customer support.
3. Data Security
We implement enterprise-grade security measures to protect your data, including encryption in transit and at rest, secure access controls, and regular security audits. Call recordings and transcripts are stored in encrypted form and access is strictly limited to authorized personnel and your designated team members.
4. Data Sharing
We do not sell your personal information. We may share data with third-party service providers who assist us in operating our platform (such as cloud hosting, payment processing, and telephony services), but only to the extent necessary to provide our services. All third-party providers are bound by confidentiality agreements.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can export your data, manage your notification preferences, and control call recording settings through your dashboard. To exercise any of these rights or for any privacy-related questions, please contact us at [email protected].
6. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We also use analytics tools to understand how our platform is used and to improve the user experience. You can manage your cookie preferences through your browser settings.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected] or through the Support page in your dashboard.